Last updated May 7, 2018
The personal information that we collect is provided directly from your input, automatically through various web-based technologies, or through manual data entry. The type of personal information that we collect directly from your input varies depending upon the products or services that you may wish to access and can include the following:
We may also automatically collect information about your online use of our products and services such as:
JHUP collects this information through our servers by means of cookies, web beacons, and other tools. You can control technologies such as cookies through your browser settings. However, changing your browser settings may impact your experience with our products and services.
JHUP uses the information that we collect for three main purposes, which are described in more detail below: (1) to operate our business and provide you with the products and services that you have opted to purchase or access, (2) to enhance our products or improve the services that we provide, and (3) to better respond to your comments or customer service requests.
We share your personal information with your consent or as required to fulfill an order for a product that you have purchased or a service request that you have authorized. For instance, when a payment is required to complete a purchase that you have initiated, we will share the payment data that you supplied with banks and other entities that process payment transactions and for fraud prevention and credit risk resolution.
We may also need to provide your personal information if we have credible reason to believe that such disclosure is required to:
We may disclose non-personally identifiable information, such as anonymous usage data reports and aggregated information, for any purpose, except where restricted by law.
You may access, review, and make corrections to or update your personal information at any time provided that you have an active account in our system(s) and authenticate as a registered user. You may also make choices concerning the collection and use of your data.
How you access your personal data is dependent upon which of our products or services you use or access. You are solely responsible for the accuracy of your personal information.
You may request that we send you the personal information that you have submitted. We will provide your information in an agreed upon format. You may also request that we transmit your personal information directly to another information controller and we will comply with that request when technically feasible.
You may request that we delete the personal information that you provide. We will endeavor to fulfill your requests, but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our business operations and the delivery of products and services sometimes requires that links be made available from this website to third party websites. Please refer to section 3, “How We Share Your Information,” for more specifics. The privacy policies of these third party sites vary, and JHUP will not be held responsible for the uses of personal information collected by others including these third parties. You should also be aware that any personal information that you voluntarily disclose to other individuals or entities could be collected and distributed by others. JHUP takes no responsibility for this collection and dissemination.
JHUP will take all reasonable precautions to protect your personal information against loss, theft, misuse, unauthorized access, alteration, or destruction by utilizing the appropriate administrative, physical, and technical security measures.
Your information, unless otherwise specified, is stored indefinitely. However, you have the right to request that your personal information be deleted from our system. Please refer to section 4, “How to Access, Change, or Delete Your Information,” for instructions. Books account information is stored for a minimum of eighteen months to facilitate credit requests related to returned books.
Data Protection Officer
Johns Hopkins University Press
2715 N. Charles Street
Baltimore, MD 21218-4363